At KR Security Systems, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or when we install and maintain security systems (including CCTV and access control) at your premises.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
KR Security Systems (“we”, “us”, or “our”) is the data controller responsible for your personal data.
Business Name: K R Security Systems Ltd
Email Address: info@krsecuritysystems.co.uk
Telephone Number: 01492437015
Postal Address: Head Office, Suite 208, 2nd Floor, Conwy Business Centre, Junction Way, Llandudno Junction, Conwy, LL31 9XX
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
Identity Data: First name, last name, username, or similar identifier.
Contact Data: Billing address, delivery address, installation address, email address, and telephone numbers.
Financial Data: Payment card details and bank account information (processed securely via our payment gateways).
Technical & Usage Data: IP address, browser type, time zone setting, operating system, and how you use our website.
System & Security Data:
CCTV footage and images captured during system testing, maintenance, or via demonstration units.
Access control logs (names, keycard/fob IDs, and entry/exit timestamps) managed during system setup.
We collect data from and about you through:
Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms on our website, requesting a quote, or corresponding with us by post, phone, or email.
On-Site Services: When our engineers install, test, or service CCTV, alarms, and access control systems at your property.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and similar technologies.
We will only use your personal data when the law allows us to. Most commonly, we use your data for the following lawful bases:
| Purpose/Activity | Type of Data | Lawful Basis for Processing |
| To register you as a new customer | Identity & Contact | Performance of a contract with you |
| To deliver services (install, maintain, and connect CCTV, alarms, and access control) | Identity, Contact, Financial & System Data | Performance of a contract with you |
| To manage payments, fees, and charges | Identity, Contact & Financial | Performance of a contract; Legitimate interests (to recover debts) |
| To manage our relationship with you (notifying you about service changes or security updates) | Identity, Contact & Profile | Performance of a contract; Legal obligation; Legitimate interests |
| To administer and protect our website and business (troubleshooting, data analysis, system maintenance) | Identity, Contact & Technical | Legitimate interests (running our business, provision of administration and IT services, network security) |
Where we install, maintain, or monitor CCTV and access control systems on your behalf:
As a Data Processor: When we maintain systems for commercial clients, you (the client) are the Data Controller of the footage and access logs. KR Security Systems acts as the Data Processor and will only access this data to provide technical support, system maintenance, or under your direct instruction.
System Testing: Any video footage captured by our engineers during system testing or installation is kept strictly confidential and is deleted immediately once testing is complete, unless required for ongoing system diagnostics.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
Customer Account Data: Kept for the duration of our service agreement plus 6 years for tax and legal dispute purposes.
CCTV / Technical Footage (if held by us): Typically deleted within 30 days unless required for an active investigation or under specific client instructions.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We do not sell your personal data. We may share your personal data with:
External Third Parties: Service providers acting as processors who provide IT, hosting, and system administration services.
Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Law Enforcement: Regulators and other authorities if required by law (e.g., in relation to a security breach or criminal investigation).
Under UK data protection laws, you have rights in relation to your personal data, including the right to:
Request access to your personal data (commonly known as a “data subject access request”).
Request correction of the personal data we hold about you.
Request erasure of your personal data.
Object to processing of your personal data where we are relying on a legitimate interest.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or a third party.
Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us at info@krsecuritysystems.co.uk.
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
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We keep our privacy policy under regular review. Any updates will be posted directly to this page.
